![]() ![]() If nothing else works, please report your issue using the Send Feedback link from Authenticator app settings. You can recreate the CSV by pasting your content in the CSV template file. To verify the integrity of CSV data, ensure that the first row contains a header with three columns: URL, username, and password, and ensure that each row contains a value in the URL and password columns. ![]() Click the headings below for more information. If we dont currently support your existing password manager, select the steps to export using a comma-separated values (CSV) file. Select your existing password manager from the headings below for the steps to export your passwords. If we don’t currently support importing the format of your password manager, you could try creating your CSV file manually using the steps in Export by creating a CSV, above. Launch your Dashlane Authenticator app and unlock it with your fingerprint scan or facial recognition. Step 1 - Export your passwords from your current password manager. Hopefully whatever caused the bad formatting was a temporary issue. One of the following steps could help you troubleshoot the issue. The most common cause of failed imports is incorrect formatting in the CSV file. Timestamps:0:00 Intro0:10 Account creation1:24 How To Add password7:30 How To Add Secure Notes/personal info/8:30 How To Add payments/Ids10:00 Security. Important: After successfully importing your passwords delete the CSV file from your desktop or mobile phone. ![]()
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